FAQ: Loyalty Cards & Services

What is the Ready Service? How can I benefit from it?

The Ready express car rental program is a priority counter service, specially designed for frequent renters such as Business Travellers. The Ready Service option is free. The Ready Service has two levels:

1). Ready Service

Providing the method of payment that will be used for your car rentals, and your rental preferences ensures your rental agreements are pre-printed when you arrive at the Europcar counter: you just present your drivers licence, sign and drive away.

2). Ready Service with Master Rental Agreement

Europcar enables you to fill in a Master Rental Agreement (MRA) just once providing the necessary information for your rental, including car rental preferences, damage liability, and coverages and means of payment. When you arrive at the counter you just present your Europcar Ready Card and driving licence and off you go with your car keys, doing away with all paperwork.

How do I enrol in Europcar's Ready Service?

You can fill in our online-application form and return it to Europcar by fax or post.

• For more details on the Ready Service, click here
• To enrol online in the Ready Pre-Print Service, click here.
• To enrol online in the Ready Master Rental Agreement option, click here.

Enrolment brochures are also available at Europcar counters

What is a Master Rental Agreement?

The Master Rental Agreement is specifically designed for Ready to Go clients. In order to become a Ready to Go Client we require a Master Rental Agreement to be completed at our counter to confirm your:

• Licence Details
• Address Details
• Credit Card Details
• Option Preferences

Once this Master Rental Agreement is correctly completed we will update your customer profile. This enrolment means that you do not need to sign any paperwork each time you rent. All you have to do is show your licence to collect your keys and paperwork.

Please note: Any optional coverages accepted on the Master Rental Agreement will be charged in addition to the quoted Base Price for online bookings.

What is the Privilege Card? How do I enrol?

The Privilege card is a card offered to provide additional benefits for Europcar customers. The card is personal and free of charge.

The card carries the Customers Europcar ID Number as well as his/her Contract Number if he/she benefits from contractual conditions. It allows the customer to be instantly recognised throughout the Europcar network and benefit from his/her contractual conditions and client registers to the Ready Service, it gives access to express car pick-up at participating Europcar agencies.

The Privilege card may function as a charge card (for corporate customers only) if this feature has been agreed within the conditions of your account creation.

• For more details on the Privilege card, click here
• To enrol online, click here.

Enrolment brochures are also available at Europcar counters

What is the difference between the Privilege and the Privilege Ready card?

The Privilege Ready card is dedicated to frequent customers who have provided their means of payment and preferred damage liability and given authority to Europcar to debit their credit card amount for each rental.

Booking with the ID number printed on this card enables Europcar to prepare the Rental Agreement prior to the customers arrival.

The Privilege Card is for occasional renters who want to be recognized at the counter and benefit from their specific rate conditions if applicable.

Which Europcar locations offer the Ready Service?

You can view Ready Participating Locations via our 'locations' menu

Which Europcar stations offer Ready Self Service Terminals ?

Please click on this link: Ready Service Terminals