What happens in case of dispute related to my rental?

Wherever your rental took place you can choose to consult with the Customer Relation Service department in your country of residence. Your Customer Services team will contact the country of rent on your behalf and try to resolve your query.

👉 To reach our customer service, please follow the link.

Ensure to complete the necessary steps and provide as much information as possible to enable us to assist you effectively. Including as many details as possible and your Europcar ID or reservation number, this can greatly enhance the support we can provide.