Useful Information

Make the Most of Your Rental Experience

Europcar strives to make your car and van rental process as simple and hassle-free as possible. Here you will different sources of information and useful advice on many topics such as:
  • Your vehicle hire
  • The booking process
  • Damage Protection and Coverage
  • potential issues related to your experience during the rental contract
  • Questions about your account
  • Information about Privilege - the Europcar loyalty program
  • And more.....

Frequently Asked Questions

Need some information about your rental? Check out our most commonly asked questions or contact us.
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Before, During and After Rental

What do I need to bring for vehicle pick up? Can I drop off my car later than expected?  Can I add additional equipment such as a child seat to my rental?
We are committed to making your rental experience more enjoyable.....Whatever your needs we are here to help!
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Terms and Conditions

Find all the key information on your Europcar rentals here.
Terms and conditions

Get the very best out of your trip

Useful Information

From the latest Covid-19 safety information to our rental locations and more, we’re here to ensure your next trip runs smoothly. Head over to our Useful Information page for travel tips and much more.
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Discounts and benefits

Privilege Loyalty Programme

Privilege is Europcar's free loyalty program that rewards you fast!
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