Move safely with flexibility

Q: Are there any driving restrictions with this veicle?

We are not implementing any travel restrictions for our vehicles. Customers should follow local authority guidance or travel restrictions. Our standard policy &amp; charges for one-way hires for drop off in different stations applies.

Q: Can I rent a vehicle with flexibility to change or cancel the booking?

Yes, we offer full flexibility so you can book and travel with confidence. If you would like to change or cancel your booking, you can do this using the &#39;manage my booking&#39; link on your confirmation email or by clicking <a href="https://www.europcar.co.nz/EBE/module/driver/DriverExistingBookings.do#driverIDNormalDiv">here</a>.

Q: Contact our Call Centre

Our team can be contacted on +64 33665574 or 0800 800 115

Europcar App - Move with Flexibility

Manage your booking with ease

Europcar provides both flexible adjustments and cancellation free of charges. Change your booking at any time in the "Manage my booking" section.

For more information on changing your booking, call 0800 800 115 and we'll be happy to help.

Move with Confidence

Your safety as well as the safety of our employees is our top priority! We pride ourselves on ensuring all along your customer journey a clean and safe experience. We continue to comply with government recommendations for COVID safe businesses so you can pick up, drive and return your car safely.

Save time in branch

Prepare your trip

Save time at the counter: check in online for faster access to your vehicle!

Use the check in online link in your confirmation email
Easily modify your booking online
Experience the Europcar difference, with a paperless rental pick up, you'll provide a digital signature on a tablet and receive your rental paperwork immediately to your inbox
FREE Cancellation

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Our network remains at your service

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Frequently Asked Questions

Are there any driving restrictions with this veicle?

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Can I rent a vehicle with flexibility to change or cancel the booking?

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Contact our Call Centre

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