The worldwide rental system operated as Europcar is owned by Europcar International, a French Corporation. A number of independently owned licensees also trade as Europcar in Australia, New Zealand and internationally.
In this policy:
3.1 Personal Information we collect
Europcar uses GPS tracking or other electronic tools (GPS device) to enable the geographical locations of its vehicles to be tracked or located for safety and security purposes.
Information from the GPS device may be used:
We aim to collect Personal Information directly from you. We may also collect Personal Information:
8.1 Credit Report
We may use or disclose Credit Information for the following purposes:
If at any time you no longer wish to receive any marketing material from us that is sent to you in electronic form, you can unsubscribe from receiving such marketing material by clicking on the unsubscribe link and following the prompts. You can also request that we do not use or disclose your Personal Information for marketing purposes by contacting our Privacy Officer
We may also disclose your Personal Information to third parties in certain circumstances including:
We will only disclose your personal information outside of New Zealand to a foreign entity if:
We welcome the General Data Protection Regulation (GDPR) as an important step forward in encouraging high standards of personal data security.
Under the GDPR, we may have some additional obligations with respect to the processing of “personal data” collected from residents of the European Union (EU). The meaning of personal data is similar to Personal Information; however, it is broader as it includes any information relating to an identified or identifiable natural person.
We will take appropriate steps to ensure that the personal data of EU Residents is:
EU residents have the right to access personal data we hold about them and to request that personal data be corrected, updated, deleted or transferred to another organisation. EU are also able to request that the processing of their personal data be restricted or object to their personal data being processed. To make any of these requests, please contact our Privacy Officer.
When the Personal Information that we collect is no longer required, we will remove or de-identify the Personal Information as soon as reasonably possible. We may, however, retain Personal Information for as long as is necessary to comply with any applicable law, for the prevention of fraud, for insurance and governance purposes, in our IT back-up, for the collection of any monies owed and to resolve disputes.
Attention: The Privacy Officer
Email: firstname.lastname@example.org (New Zealand) - (mark the email for the attention of the Privacy Officer)
We will aim to respond to your query within 30 days.
In New Zealand, the Privacy Commissioner at:
Reservations 0800 800 115
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@ Europcar 2020