CONTACT US

Phone
PRE-HIRE QUERIES

(reservation or quote enquiries, questions about our products and services, etc)

customer.service@europcar.co.nz


Clearly state your query in the subject header and provide as much detail as possible. We aim to respond within 48 hours for all queries.

7am-8pm (AEST) Mon-Fri
7am-4pm (AEST) Sat
0800 800 115
POST HIRE QUERIES

(billing, collections etc)

customerrelations@europcar.com.au


Clearly state your query in the subject header and provide as much detail as possible, including your reservation number and driver ID where possible. We aim to resolve your query within 7 days.

8am-5pm (AEST) Mon-Fri
7am-4pm (AEST) Saturday
0800 866 327
Manage your bookings

Reservations 0800 800 115

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